Patient Portal


We are honored that you have chosen us as your healthcare provider.

As we continue in our efforts to provide our patients with the highest quality of care, we are constantly looking for methods of working together with you to ensure that you are not only aware of, but also involved in the management and improvement of your health.

We encourage you to explore the benefits and convenience that the patient portal provides. You will need to have you account setup at the office to obtain your username and password. Once setup you can click on the health portal link above and explore the benefits.

For further information click here or Portal in the menu bar.

Our Policies:

The Patient Bill of Rights and Responsibilities

The goal of Rivers Family Medicine is to provide all patients with high quality health care in a manner that clearly recognizes an individual's needs and rights. We also recognize that in order to accomplish this goal effectively, the patient and the health care provider must work together to develop and maintain optimum health.  As a result, the following patient rights and responsibilities were written.

AS A PATIENT YOU HAVE THE RIGHT:

To receive considerate care that is respectful of your personal beliefs and cultural and spiritual values.

To have all things explained to you in terms that you can understand and to have any questions answered concerning your diagnosis, prognosis, and treatment.

To appropriate assessment and management of your symptoms, including pain.

To know the contents of your medical records through interpretation by the provider.

To know who it is that is interviewing and examining you.

To have explained to you ways that you can prevent your medical problem from recurring.

To refuse to be examined or treated by health practitioners and to be informed of the consequence of such decisions.

To be assured of the confidential treatment of disclosures and records and to have the opportunity to approve or refuse the release of such information except when release of specific information is requiredby law or is necessary to safeguard you or the community.

To participate in the consideration of ethical issues that arise in the provision of your care.

 

AS A PATIENT YOU HAVE THE RESPONSIBILITY:

To provide Rivers Family Medicine with information about your current symptoms, including pain.

To provide Rivers Family Medicine with information about past illnesses, hospitalizations and medications.

To ask questions if you do not understand the directions or treatment being given by a provider.

To keep appointments or telephone the office at least 24 hours ahead if you need to cancel.

To be respectful of others and others' property while in our facility.

To keep an up to date list of all medications and to contact the office if there are any changes.

To monitor prescription refill status and to initiate the refill process with a minimum of one week of medication remaining.

To treat all staff members with common courtesy whether in office or through other means of communication.

 

 

The other policies added will be listed in the drop down under "Policies" in the menu bar